Please use this identifier to cite or link to this item: http://dspace.oneu.edu.ua/jspui/handle/123456789/5371
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dc.contributor.authorRudzewicz, A.-
dc.date.accessioned2016-11-16T08:47:36Z-
dc.date.available2016-11-16T08:47:36Z-
dc.date.issued2015-
dc.identifier.citationBanks in poland – the quality of services / A. Rudzewicz // Socio-economic research bulletin : collection of scientific works; Odessa national economic university. – Odessa, 2015.– № 59 (4). – pp. 134-138.– ISSN 2313-4569.ru_RU
dc.identifier.urihttp://dspace.oneu.edu.ua/jspui/handle/123456789/5371-
dc.description.abstractThe quality of services is an essential factor in customer service and one of the best ways to distinguish a bank from its competitors. The banking sector in Poland is undergoing development and becoming increasingly competitive by prioritizing the question of quality and correct relations with customers, which is confirmed by research carried out by a variety of institutions. It does not mean, however, that all banks enjoy similar trust from its customers. In general, the Polish banking sector compares really well with other banks in Europe.ru_RU
dc.language.isoenru_RU
dc.subjectbanking servicesru_RU
dc.subjectquality of servicesru_RU
dc.subjectbanks’ reliabilityru_RU
dc.subjectdeterminants of quality of banking servicesru_RU
dc.subjectlevel of satisfaction with banking servicesru_RU
dc.titleBanks in poland – the quality of servicesru_RU
dc.typeArticleru_RU
Appears in Collections:Випуск 4, № 59

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