Methods of definition of tourism product quality
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Odessa State Economic University
Анотація
The basic functions of tour operator’s activity are considered: industrial and serving. Taking into account the listed functions two kinds of quality of services of the tour operator are allocated: quality of a tourist product and quality of servicing. Qualimetrical methods of an estimation of services are offered.
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Бібліографічний опис
Bedradina G. Methods of definition of tourism product quality / Ganna Bedradina // Socio-economic research bulletin : collection of scientific works / chief editor M. I. Zveryakov; Odessa State Economic University. – Odessa, 2011. - Issue 41, part 1. – P. 5-7.