Please use this identifier to cite or link to this item: http://dspace.oneu.edu.ua/jspui/handle/123456789/888
Title: Methods of definition of tourism product quality
Authors: Bedradina, G.
Citation: Bedradina G. Methods of definition of tourism product quality / Ganna Bedradina // Socio-economic research bulletin : collection of scientific works / chief editor M. I. Zveryakov; Odessa State Economic University. – Odessa, 2011. - Issue 41, part 1. – P. 5-7.
Issue Date: 2011
Publisher: Odessa State Economic University
Keywords: tourism product quality
quality level of tourist product
quality of servicing
Abstract: The basic functions of tour operator’s activity are considered: industrial and serving. Taking into account the listed functions two kinds of quality of services of the tour operator are allocated: quality of a tourist product and quality of servicing. Qualimetrical methods of an estimation of services are offered.
URI: http://dspace.oneu.edu.ua/jspui/handle/123456789/888
Appears in Collections:Випуск 1, № 41

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