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Title: | Methods of definition of tourism product quality |
Authors: | Bedradina, G. |
Citation: | Bedradina G. Methods of definition of tourism product quality / Ganna Bedradina // Socio-economic research bulletin : collection of scientific works / chief editor M. I. Zveryakov; Odessa State Economic University. – Odessa, 2011. - Issue 41, part 1. – P. 5-7. |
Issue Date: | 2011 |
Publisher: | Odessa State Economic University |
Keywords: | tourism product quality quality level of tourist product quality of servicing |
Abstract: | The basic functions of tour operator’s activity are considered: industrial and serving. Taking into account the listed functions two kinds of quality of services of the tour operator are allocated: quality of a tourist product and quality of servicing. Qualimetrical methods of an estimation of services are offered. |
URI: | http://dspace.oneu.edu.ua/jspui/handle/123456789/888 |
Appears in Collections: | Випуск 1, № 41 |
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Bedradina G. Methods of definition of tourism product quality .pdf | 132,16 kB | Adobe PDF | View/Open |
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