Banks in poland – the quality of services

dc.contributor.author	Rudzewicz, A.
dc.date.accessioned	2016-11-16T08:47:36Z
dc.date.available	2016-11-16T08:47:36Z
dc.date.issued	2015
dc.description.abstract	The quality of services is an essential factor in customer service and one of the best ways to distinguish a bank from its competitors. The banking sector in Poland is undergoing development and becoming increasingly competitive by prioritizing the question of quality and correct relations with customers, which is confirmed by research carried out by a variety of institutions. It does not mean, however, that all banks enjoy similar trust from its customers. In general, the Polish banking sector compares really well with other banks in Europe.	ru_RU
dc.identifier.citation	Banks in poland – the quality of services / A. Rudzewicz // Socio-economic research bulletin : collection of scientific works; Odessa national economic university. – Odessa, 2015.– № 59 (4). – pp. 134-138.– ISSN 2313-4569.	en
dc.identifier.uri	https://dspace.oneu.edu.ua/handle/123456789/5371
dc.language.iso	en	ru_RU
dc.subject	banking services	ru_RU
dc.subject	quality of services	ru_RU
dc.subject	banks’ reliability	ru_RU
dc.subject	determinants of quality of banking services	ru_RU
dc.subject	level of satisfaction with banking services	ru_RU
dc.title	Banks in poland – the quality of services	ru_RU
dc.type	Article	ru_RU

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